SmartGame / /CONTACT

Contact SmartGame - Report a Broken Game or a Correction

One address, four reasons to use it. A real person reads it, and a game that will not load gets looked at first.

There is no form here on purpose. Forms get filled in by bots, and a plain address means you can keep a copy of what you sent.

What to send, by reason

A game that will not load. Tell us the browser and its version, whether you were on a phone or a computer, and what you saw — a blank frame, a loading bar that never moves, or an error message. Add the network if you know it (home broadband, school, office, mobile data). The most common causes are an ad blocker, a privacy extension, or a network filter, and knowing which one saves us a day.

Something on a page that is wrong. Point at the sentence and tell us what it should say. Facts about a game — who developed it, how many levels it has, when it was released — we take from the distributor's own game page, so if you have a better source, send it and we will check it.

A removal request. If you own a game we host, or you represent someone who does, write from an address at the game's own domain or name the game and your role. We will take the page down while we talk, not after.

A game that should be here. Tell us the name and where it can be played officially. Our bar is simple: it has to be the developer's own version, not a clone, and it has to survive a test on a normal browser before it earns a page.

What we cannot help with

We cannot reset your progress, unlock levels or fix a bug inside the game — we do not have the source. For those, the developer is the right place to ask. We also cannot promise a page will get around a school or office filter; that decision is not ours to make.

Response time

Usually a couple of days. Broken games go first. If you wrote about a specific level, include the number — it makes the reply shorter.